ISO 13485 FDA QSR (21 CFR 820)
Quality Manual, Operational Procedures and Forms
Thousands of Certified Companies Since 1996
Originally published in 1966, this was the first commercial template documentation for ISO 13485 (then also known as EN 46001). Now in its third edition, and with over 3,000 copies sold, it has helped thousands of companies to achieve 21 CFR 820 compliance and ISO 13485 registration (requirement for CE Marking). It is by far the most popular and proven package on the market.
This documentation defines a quality system that is simple, intuitive, and free from excessive paperwork, making it easy to operate and maintain. Although simple and streamlined, it is a complete quality system that fully covers all 21 CFR 820 and ISO 13485 requirements (when not the same, the more stringent standard takes precedent). Several sample documents are included in the PDF files in the sidebar. To view more documents and all electronic forms integrated into XISOX, sign up for free trial.
Implementation Tutorial
The implementation tutorial is there to help you edit and customize the documentation to fit your company. It comes in the form of extensive notes and tips inserted directly into the documents. These notes:
  • Identify and explain the requirements which are being addressed in the particular section of the document,
  • Alert you to sections where you may need to make changes, and
  • Discuss alternative approaches and solutions that may be more suitable for particular industries or types of companies.
It is like having a consultant anticipating your questions and helping you in real time as you are customizing the documentation.
List of Documents
Quality Manual
SECTION 0 - INDEX
SECTION 1 - SCOPE
1.1   Quality Policy
1.2   Introduction
1.3   Application
1.4   Exclusions
SECTION 2 - REFERENCE DOCUMENTS
SECTION 3 - TERMS AND DEFINITIONS
SECTION 4 - QUALITY MANAGEMENT SYSTEM
4.1   Quality System Processes
4.2   Documentation and Records
SECTION 5 - MANAGEMENT RESPONSIBILITY
5.1   Management Commitment
5.2   Customer Focus
5.3   Quality Policy
5.4   Quality System Planning
5.5   Organization and Communication
5.6   Management Review
SECTION 6 - RESOURCE MANAGEMENT
6.1   Provision of Resources
6.2   Competence, Awareness and Training
6.3   Infrastructure
6.4   Work Environment
SECTION 7 - PRODUCT REALIZATION
7.1   Planning of Product Realization
7.2   Customer-related Processes
7.3   Design Control
7.4   Purchasing
7.5   pRroduction Control
7.6   Monitoring and Measuring Equipment
SECTION 8 - MEASUREMENT, ANALYSIS AND IMPROVEMENT
8.1   Planning of Monitoring and Measurement
8.2   Monitoring and Measurement
8.3   Control of Nonconforming Product
8.4   Analysis of Data
8.5   Continual Improvement
   
Operational Procedures
QOP-42-01   Control of Documents
QOP-42-02   Device Master Record
QOP-42-03   Control of Records
QOP-54-01   Quality Objectives
QOP-56-01   Management Review
QOP-62-01   Competence, Awareness and Training
QOP-63-01   Equipment Maintenance
QOP-64-01   Production and Work Environment
QOP-71-01   Production Planning and Risk Management
QOP-72-01   Order Processing for Catalog Products
QOP-72-02   Order Processing for Custom Products
QOP-73-01   Design Control
QOP-73-02   Control of Design and Process Changes
QOP-74-01   Supplier Evaluation and Monitoring
QOP-74-02   Purchasing
QOP-74-03   Verification of Purchased Product
QOP-75-01   Production Work Order and History Record
QOP-75-02   Cleanliness and Contamination of Product
QOP-75-03   Validation of Processes and Software
QOP-75-04   Installation and Servicing
QOP-75-05   Product Identification and Traceability
QOP-75-06   Storage, Labeling and Packaging
QOP-75-07   Storage and Distribution
QOP-76-01   Measuring and Monitoring Equipment
QOP-82-01   Feedback and Customer Satisfaction
QOP-82-02   Internal Quality Audits
QOP-82-03   In-process Inspections
QOP-82-04   Final Acceptance Inspection
QOP-83-01   Control of Nonconforming Product
QOP-84-01   Analysis of Data
QOP-85-01   Continual Improvement
QOP-85-02   Device Recall and Advisory Notices
QOP-85-03   Customer Complaints
QOP-85-04   Corrective and Preventive Action
   
Quality System Records (Forms)
QR-42-01-1   Document Control Record (XISOX system)
QR-42-02-1   Device Master Record Index
QR-56-01-1   Management Review Report (XISOX system)
QR-56-01-2   Quality Objectives Record (XISOX system)
QR-62-01-1   Training Programs Record (XISOX system)
QR-62-01-2   Personnel Training Record (XISOX system)
QR-62-01-3   Competency Certification Program Record (XISOX system)
QR-62-01-4   Personnel Competency Certification Record (XISOX system)
QR-73-01-1   Design Project Plan and Schedule
QR-73-01-2   Design Review Report
QR-73-01-3   Engineering Change Notice
QR-74-01-1   Approved Supplier List
QR-74-01-2   Supplier Certification
QR-75-01-1   Production Work Order
QR-75-04-1   Service Report
QR-76-01-1   Measuring Device Log
QR-82-02-1   Internal Audit Plan (XISOX system)
QR-82-02-2   Internal Audit Report (XISOX system)
QR-82-02-3   Internal Audit Finding Report (XISOX system)
QR-82-02-4   Internal Audit Checklist
QR-83-01-1   Product Nonconformity Report (XISOX system)
QR-85-02-1   Customer Complaint Report
QR-85-03-1   Corrective and Preventive Action Record (XISOX system)
 
Sample pages Quality Manual
Sample Procedures
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