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ISO 9001 MANUAL AND PROCEDURES
Quality Manual, Operational Procedures and Forms
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Thousands of Certified Companies Since 1992
Originally published in 1992, this was the first commercial template documentation
for ISO 9001. Now in its fourth edition, and with 12,000 copies sold, it has helped
thousands of companies to achieve ISO 9001 registration. It is by far the most popular
and proven package on the market.
This documentation defines a quality system that is simple, intuitive, and free
from excessive paperwork, making it easy to operate and maintain. Although simple
and streamlined, it is a complete quality system that fully complies with ISO 9001:2000.
Several sample documents are included in the PDF files in the sidebar. To view more
documents and all electronic forms integrated into XISOX, sign up for free trial.
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Implementation Tutorial
The implementation tutorial is there to help you edit and customize the documentation
to fit your company. It comes in the form of extensive notes and tips inserted directly
into the documents. These notes:
- Identify and explain the requirements which are being addressed in the particular
section of the document,
- Alert you to sections where you may need to make changes, and
- Discuss alternative approaches and solutions that may be more suitable for particular
industries or types of companies.
It is like having a consultant anticipating your questions and helping you in real
time as you are customizing the documentation.
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List of Documents
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Quality Manual
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SECTION 0 - INDEX AND REVISION STATUS |
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SECTION 1 - SCOPE |
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1.1 |
Quality Policy |
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1.2 |
Introduction |
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1.3 |
Application |
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1.4 |
Exclusions |
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SECTION 2 - REFERENCE DOCUMENTS
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SECTION 3 - TERMS AND DEFINITIONS |
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SECTION 4 - QUALITY MANAGEMENT SYSTEM |
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4.1 |
Quality System Processes
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4.2 |
Documentation and Records |
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SECTION 5 - MANAGEMENT RESPONSIBILITY |
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5.1 |
Management Commitment |
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5.2 |
Customer Focus |
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5.3 |
Quality Policy |
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5.4 |
Quality System Planning |
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5.5 |
Organization and Communication |
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5.6 |
Management Review |
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SECTION 6 - RESOURCE MANAGEMENT |
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6.1 |
Provision of Resources |
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6.2 |
Competence, Awareness and Training |
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6.3 |
Infrastructure |
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6.4 |
Work Environment |
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SECTION 7 - PRODUCT REALIZATION |
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7.1 |
Planning of Product Realization |
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7.2 |
Customer-related Processes |
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7.3 |
Design Control |
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7.4 |
Purchasing |
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7.5 |
Operations |
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7.6 |
Monitoring and Measuring Equipment |
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SECTION 8 - MEASUREMENT, ANALYSIS AND IMPROVEMENT |
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8.1 |
Planning of Monitoring and Measurement |
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8.2 |
Monitoring and Measurement |
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8.3 |
Control of Nonconforming Product |
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8.4 |
Analysis of Data |
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8.5 |
Continual Improvement |
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Operational Procedures |
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QOP-42-01 |
Control of Documents |
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QOP-42-02 |
Control of Records |
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QOP-56-01 |
Management Review |
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QOP-62-01 |
Competence, Awareness and Training |
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QOP-63-01 |
Equipment Maintenance |
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QOP-71-01 |
Planning of Product Realization
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QOP-72-01 |
Order Processing and Review |
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QOP-73-01 |
Design Control |
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QOP-74-01 |
Supplier Evaluation and Monitoring |
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QOP-74-02 |
Purchasing |
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QOP-74-03 |
Verification of Purchased Product |
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QOP-75-01 |
Work Order and Production Records |
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QOP-75-02 |
Validation of Processes
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QOP-75-03 |
Work Instructions |
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QOP-75-04 |
Product Identification and Traceability |
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QOP-75-05 |
Storage, Handling and Preservation |
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QOP-75-06 |
Packaging and Shipping |
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QOP-76-01 |
Measuring and Monitoring Devices |
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QOP-82-01 |
Customer Satisfaction |
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QOP-82-02 |
Internal Quality Audits |
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QOP-82-03 |
In-process Inspections |
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QOP-82-04 |
Final Inspection |
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QOP-83-01 |
Control of Nonconforming Product |
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QOP-85-01 |
Continual Improvement
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QOP-85-02 |
Customer Complaints |
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QOP-85-03 |
Corrective and Preventive Action |
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Quality System Records (Forms)
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QR-42-01-1 |
Document Control Record (XISOX system) |
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QR-56-01-1 |
Management Review Report (XISOX system) |
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QR-56-01-2 |
Quality Objectives Record (XISOX system)
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QR-62-01-1 |
Training Programs Record (XISOX system) |
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QR-62-01-2 |
Personnel Training Record (XISOX system) |
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QR-62-01-3 |
Competency Certification Program Record (XISOX system) |
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QR-62-01-4 |
Personnel Competency Certification Record (XISOX system) |
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QR-73-01-1 |
Design Project Plan and Schedule |
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QR-73-01-2 |
Design Review Report |
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QR-73-01-3 |
Engineering Change Notice |
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QR-74-01-1 |
Approved Supplier List |
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QR-74-01-2 |
Supplier Certification |
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QR-75-01-1 |
Production Work Order |
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QR-76-01-1 |
Measuring Device Log |
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QR-82-02-1 |
Internal Audit Plan (XISOX system)
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QR-82-02-2 |
Internal Audit Report (XISOX system) |
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QR-82-02-3 |
Internal Audit Finding Report (XISOX system) |
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QR-82-02-4 |
Internal Audit Checklist |
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QR-83-01-1 |
Product Nonconformity Report (XISOX system) |
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QR-85-02-1 |
Customer Complaint Report |
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QR-85-03-1 |
Corrective and Preventive Action Record (XISOX system) |
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Quick FAQs
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- When I buy this package together with
XISOX, will it be pre-loaded into the software?
Yes, you will get the software with this documentation already loaded in.
- Can I buy this documentation package
separately?
Yes, you can buy it from the
AQAms.com site.
- Is there a discount when I buy this
package bundled together with the XISOX software?
Yes, you get over 50% discount (you pay $190 instead of $390)
- Can I return the template documentation package and get my money back?
Template Documentations cannot be returned because they are MS Word files that cannot be disabled after 30 days
(however, there is a 30-day Money Back
return guarantee for the XISOX software).
Before you buy, check out the examples in the PDF files above
or, even better, sign up for a
free trial.
- Is it possible to take this documentation
out of XISOX and use it without the software?
Yes. If you already editied the documents, just download the MS Word files
(you can do this form Doc Control module).
If you need the documents in their original form, use the stand-alone, original
template documentation package that you will get in addition to it being
pre-loaded into XISOX.
- How do I take the Implementation Tutorial
out of the text?
As you are editing the documents, just delete the blue italic paragraphs before
saving and uploading the document. There is no automated way to do it.
- Can I get help with customizing this
documentation to fit my company?
Help with editing the documentation requires consulting time, and is not included
in the price of the package. However, if you just have a quick question, please
call and someone should be able to give you a quick answer. The Implementation Tutorial
will give you a lot of help as you go through the documents.
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