ISO/TS 16949 MANUAL AND PROCEDURES
Quality Manual, Operational Procedures, Charts and Forms
Thousands of Certified Companies Since 1995
Originally published in 1995, this was the first commercial template documentation for automotive quality systems (then QS 9000). Now updated to ISO/TS 16949:2004, and with over 4,000 copies sold, it has helped thousands of companies to achieve ISO/TS 16949 registration. It is by far the most popular and proven package on the market.
Complies with process approach and process auditing requirements (COPs, SOPs and MOPs) and defines a quality system that is simple, intuitive, and free from excessive paperwork, and thus easy to operate and maintain. Although simple and streamlined, it is a complete quality system that fully complies with ISO/TS 16949:2004. Several sample documents are included in the PDF files in the sidebar. To view more documents and all electronic forms integrated into XISOX, sign up for free trial.
Implementation Tutorial
The implementation tutorial is there to help you edit and customize the documentation to fit your company. It comes in the form of extensive notes and tips inserted directly into the documents. These notes:
  • Identify and explain the requirements which are being addressed in the particular section of the document,
  • Alert you to sections where you may need to make changes, and
  • Discuss alternative approaches and solutions that may be more suitable for particular industries or types of companies.
It is like having a consultant anticipating your questions and helping you in real time as you are customizing the documentation.
List of Documents
Quality Manual
SECTION 0 - INDEX AND REVISION STATUS
SECTION 1 - SCOPE
1.1   Quality Policy
1.2   Introduction
1.3   Application
1.4   Exclusions
SECTION 2 - REFERENCE DOCUMENTS
SECTION 3 - TERMS AND DEFINITIONS
SECTION 4 - QUALITY MANAGEMENT SYSTEM
4.1   Quality System Processes
4.2   Documentation and Records
SECTION 5 - MANAGEMENT RESPONSIBILITY
5.1   Management Commitment
5.2   Customer Focus
5.3   Quality Policy
5.4   Quality System Planning
5.5   Organization and Communication
5.6   Management Review
SECTION 6 - RESOURCE MANAGEMENT
6.1   Provision of Resources
6.2   Competence, Awareness and Training
6.3   Infrastructure
6.4   Work Environment
SECTION 7 - PRODUCT REALIZATION
7.1   Planning of Product Realization
7.2   Customer-related Processes
7.3   Design Control
7.4   Purchasing
7.5   Operations
7.6   Monitoring and Measuring Equipment
SECTION 8 - MEASUREMENT, ANALYSIS AND IMPROVEMENT
8.1   Planning of Monitoring and Measurement
8.2   Monitoring and Measurement
8.3   Control of Nonconforming Product
8.4   Analysis of Data
8.5   Continual Improvement
   
Operational Procedures
QOP-42-01   Quality System Documentation
QOP-42-02   Control of Documents
QOP-42-03   Control of Records
QOP-56-01   Management Review
QOP-62-01   Competence, Awareness and Training
QOP-71-01   Quality Planning
QOP-71-02   Change Control
QOP-72-01   Order Processing and Review
QOP-73-01   Product Design
QOP-73-02   Design of Manufacturing Processes
QOP-73-03   Production Part Approval
QOP-73-04   Subcontractor Part Approval
QOP-74-01   Supplier Evaluation and Monitoring
QOP-74-02   Purchasing
QOP-74-03   Verification of Purchased Product
QOP-75-01   Production Control
QOP-75-02   Production Work Order
QOP-75-03   Control Plans
QOP-75-04   Work Instructions
QOP-75-05   Product Identification and Traceability
QOP-75-06   Product Handling and Preservation
QOP-75-07   Storage and Inventory
QOP-75-08   Packaging, Labeling and Shipping
QOP-75-09   Equipment Maintenance
QOP-75-10   Production Tooling Management
QOP-75-11   Customer Property
QOP-76-01   Measuring and Monitoring Equipment
QOP-76-02   Measurement System Analysis
QOP-76-03   Laboratory Control
QOP-82-01   Customer Satisfaction
QOP-82-02   Internal Quality Audits
QOP-82-03   Monitoring and Measurement of Processes
QOP-82-04   Monitoring and Measurement of Product
QOP-83-01   Control of Nonconforming Product
QOP-84-01   Analysis of Data
QOP-85-01   Continual Improvement
QOP-85-02   Customer Feedback and Complaints
QOP-85-03   Corrective and Preventive Action
   
Quality System Records (Forms)
QF-71-02-1   Engineering Change Request (ECR)
QF-75-02-1   Work Order
QF-82-02-1   Internal Audit Plan
QF-82-02-2   Audit Nonconformity Report
QF-83-01-1   Product Nonconformity Report
QF-56-01-1   Quality Objectives Record
QF-85-03-1   Corrective/Preventive Action Request
 
Sample pages Quality Manual
Sample Procedures
To view more document samples and all electronic forms that are integrated into the software, sign up for free trial.
Quick FAQs